FACELAB · HELP
Frequently asked questions
Clear answers about access to the games, uploaded photos, mobile devices, saved results and privacy.
Is FaceLab free to use?
Yes. The free makeup studio, skincare game and date-preparation game are available at no charge. The main features do not require a subscription.
Do I need to register?
No. The games and studio open without an account. FaceLab does not ask for your name, phone number or password before you can start playing.
Does FaceLab store uploaded photos?
No. A photo added to the free studio is processed directly in your browser and is not sent to the FaceLab server. It disappears when the page is closed or refreshed unless you choose to save the finished result yourself.
Does the site work on a phone?
Yes. The interface adapts to modern phones and tablets. For more precise application, keep the phone upright and use the zoom gesture when it is available in the selected mode.
Which browser should I use?
Current versions of Chrome, Edge, Safari and Firefox work best. If a tool does not respond, update the browser, reload the page and check whether strict script blocking is enabled.
Is FaceLab suitable for beginners?
Yes. Step-by-step modes unlock tools in sequence and explain the action at each stage. The free studio lets you test colours, brush size and coverage intensity without consequences.
How do I save a look?
In the free studio, select the “Save look” button. The browser creates an image that you can download to your device. FaceLab does not publish the result automatically.
Is FaceLab content medical advice?
No. The games and articles are educational and entertaining. They do not diagnose skin conditions or prescribe treatment. Contact a dermatologist about persistent irritation, acne or other symptoms.
How can I report a problem or leave feedback?
Open the private feedback form at /en/feedback or email facelab.site@gmail.com. Include the page, device, browser and a short description of the steps that caused the problem.
Why does the site show a cookie message?
Technical storage supports individual settings, while analytics and advertising technologies may depend on your consent. You can change your choice on the cookie policy page by using the privacy settings button.
Still need help?
Use the private feedback form or email facelab.site@gmail.com.
Updated: 9 September 2026.